Getting started: steps to setup BeatBuds 7s


Setup your device in no time! Everything that you need to know is here. Read on!

  • Product details

  • How to use

  • Frequently asked questions

  • Troubleshooting


Product details

BeatBuds is a wireless bluetooth-connected earphone. It provides a wireless and seamless connection to your phone which may be used to answer calls or listen to music. It also comes with a charging case that’s small enough to fit in your pockets. It’s simple, compact, convenient and so easy to use. 


HOW TO USE:

  1. Take the earbuds out of the case.

  2. Turn the earbuds on by pressing the button on each of them at the same time.

  3. Replace the earphones into the case. 

  4. On your smartphone, go to your bluetooth settings and toggle it on. Look for BeatBuds and pair it with the phone.

  5. Wait until the led lights on the case turn from red to blue.

  6. As soon as both led lights on the case turn blue, place the earbuds on each ear.

  7. To play music, press the button on one of the earphones once. To pause, press twice. To skip song, press thrice.

  8. To turn it off, press and hold the button on both of the earbuds and return them safely into the case.


Frequently Asked Questions


How does BeatBuds work?

It works just like your wired earphones but without the wires. It connects to your smartphone’s bluetooth. 


Is BeatBuds compatible with any operating system?

The device is compatible with iOS and Android. It works perfectly fine with both.


How long does it take to charge?

It takes about an hour or two.


How long does a single charge last you?

A single charge will last you 2.5 hours on continuous use. 


How do I turn the volume down?

Turn the volume down using your smartphone’s own volume buttons. The earbuds is already connected to the phone.


How far should I be from the smartphone to ensure continuous bluetooth connection?

Connection is ensured if the smartphone is within 10 meters from the earbuds.


What are other uses of the button on the earbuds?

It is multifunctional. It can be used to pause, stop or play music and even answer, hold or end calls.


Is there a built-in mic in the earbuds?

The earbuds has a built-in mic so calls can be made while using them.


Can I use only one of the earbuds?

The earbuds can be used separately or together.


How do I charge BeatBuds?

Replace the earbuds back into its case to charge it.


BeatBuds isn’t pairing with my smartphone, what should I do?

Toggle your smartphone’s bluetooth from on to off. Press the button on both earbuds at the same time to turn it off. Press it again to turn it on. Then turn your smartphone’s bluetooth on. Repeat until the device is recognized by your smartphone. 


How to reset BeatBuds?

Press and hold the buttons on each of the earphones.


How do I get my own BeatBuds?

Follow the instructions on the website on how to get yours. 


Why use BeatBuds?

BeatBuds is a wireless and convenient way to listen to music or answer calls for anyone who is always on the go. 



Troubleshooting


Here are a list of quick solutions for issues that you may encounter when using the device. If the problems persist, please contact support@shopelo.com.



Issue

Cause

Solution

Smartphone cannot find BeatBuds

The smartphone or the earbuds is too far from each other

Place both the earbuds and the smartphone closer to each other 

BeatBuds keep disconnecting

There are two possible causes:

The smartphone or the earbuds may be too far from each other


BeatBuds did not pair successfully with the smartphone

Place both the earbuds and the smartphone closer to each other


Reset the earbuds. Press and hold the button on each of the earbuds to reset. Then turn it on again. 

The led lights aren’t turning blue

BeatBuds has not paired with the smartphone yet

Toggle your smartphone’s bluetooth to on and pair it with the earphones

Crackling noises are heard

Possible cause may be because of the quality of the music you are listening to 

To ensure quality music, only purchase music from trusted music apps

The music suddenly stops playing

The pause button in the smartphone may have been pressed;


Or the earbuds is too far from the smartphone

Press the button on the earphones once to play the music;


Or move closer to the smartphone to ensure continued bluetooth connection

Device is on but can’t hear anything 

The earbuds may not have successfully paired with the smartphone; 


Or it’s running on low battery

Pair the earbuds with the smartphone through bluetooth.


If the earbuds is running on low battery, replace them into its case to charge.